Service Advisor- Automotive

Nour Eldin Elsherif for Trading vehicles

📍 القطامية، مصر Full-Time 💼 Fresh Graduate 🕐 23h ago

👁️ 0 views

📋 0 applicants

Job Description

Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Receive clients, record complete customer data, complete vehicle or pump data, and required maintenance work.
Meet workshop customers.
Regulate the entry of cars into the service center.
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the dealership's workflow and schedule.
Calling customers to advise them about service changes or car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Ensuring all details on services rendered and costs are related to customers and processing their payments.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Requirements & Qualifications

Bachelor degree of mechanic or any relevant field.
Experience in the automotive is a must.
Excellent customer service, interpersonal, and communication skills.
Strong organizational, decision making, and problem-solving skills.
The ability to communicate with mechanics, customers, and management..

TalentIT Analysis

Quick Role Summary

Opportunity as "Service Advisor- Automotive" at Nour Eldin Elsherif for Trading vehicles located in القطامية on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: • Greeting customers and directing them to available mechanics. • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive…

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