Product Operations Executive at Carofi

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Job Description

Oversee day-to-day operations across three platforms: Auto Merchant, Referrals, and Service Center
Follow through with clients on all active cases and requests across all products
Act as the first point of contact for tech-related issues and escalate to the dev team when needed
Ensure smooth user experience and issue resolution across all three apps
Track open tickets and client feedback and report weekly
Minimum 2 years in operations, account management, or a similar role
Comfortable working across multiple digital products simultaneously
Strong written and verbal communication skills in Arabic and English
Tech-savvy with the ability to identify and document bugs clearly

Requirements & Qualifications

Minimum 2 years in operations, account management, or a similar role
Comfortable working across multiple digital products simultaneously
Strong written and verbal communication skills in Arabic and English
Tech-savvy with the ability to identify and document bugs clearly

TalentIT Analysis

Quick Role Summary

Opportunity as "Product Operations Executive" at Carofi located in التجمع الخامس on a Full-Time basis, suited for Senior Level candidates. Key details from listing: • Oversee day-to-day operations across three platforms: Auto Merchant, Referrals, and Service Center • Follow through with clients on all active cases and…

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