Maintenance & Operation Manager at Coffee Atelier

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Job Description

Coffee Atelier is a premium specialty coffee equipment and FMCG distribution company, founded in

2018.

We partner with leading global brands to bring premium coffee equipment, technology, and services to the specialty coffee industry across Egypt.

As we continue to grow, we're looking for a Maintenance & Operations Manager to lead our maintenance operations and service fleet, ensuring our customers receive world-class technical support and reliability.

Requirements & Qualifications

Develop, implement, and monitor preventive and corrective maintenance plans for all customers
Analyze maintenance costs and identify opportunities for cost reduction and optimization
Monitor expenses and investigate unusual service activities
Maintain accurate records for machines and maintenance history
Lead, supervise, and develop the maintenance teams
Allocate tasks and ensure effective team productivity and performance
Coordinate with Procurement, Warehouse, Sales, Operations, Finance, HR, and other departments regarding requirements
Manage relationships and coordinate with customers
Respond effectively to machine breakdowns and operational emergencies
Prepare regular performance, maintenance, and cost reports
Develop and maintain fleet service procedures and maintenance standards
Ensure proper documentation and control of all service expenses and activities
Manage and oversee the daily operations of the company's fleet
Bachelor's degree in Mechanical Engineering, Industrial Engineering, Electrical Engineering, or a related field
5–8 years of experience in maintenance management, fleet management, or technical operations, with proven experience managing teams
Strong analytical skills, with the ability to track costs, KPIs, and service performance
Solid understanding of preventive/corrective maintenance systems and fleet service standards
Excellent leadership, organizational, and cross-department coordination skills
Strong customer-facing and communication skills
Proficiency in maintenance/fleet management software and reporting tools is a plus
Ability to respond quickly and effectively under pressure during breakdowns or emergencies
CRM / ERP system knowledge.

TalentIT Analysis

Quick Role Summary

Opportunity as "Maintenance & Operation Manager" at Coffee Atelier located in القاهرة on a Full-Time basis, suited for Senior Level candidates. Key details from listing: Coffee Atelier is a premium specialty coffee equipment and FMCG distribution company, founded in 2018. We partner with leading global brands to bring premium…

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