Customer Support Representative English Account B1+

📍 المعادي، مصر Full-Time 💼 Fresh Graduate 🕐 3mo ago

💰 12,000 - 13,500 EGP

👁️ 0 views

📋 0 applicants

Job Description

Etisalat UAE is Hiring Immediately For a Customer Service Representative (Mail & Chat- English Account)

Handle incoming customer calls and live chat inquiries professionally and efficientlyProvide support for products, services, billing, and technical issuesResolve customer complaints within company policies and guidelinesRespond to multiple chats simultaneously while maintaining quality standardsRecord customer interactions and update system data accuratelyEscalate complex issues to relevant departments when requiredFollow scripts, procedures, and quality standardsMeet KPIs including response time, handling time, and customer satisfaction scoresMaintain a positive, helpful, and professional attitude in all interactions BenefitsChance to travel to UAE after 6 months depends on your performanceJob type: Full timeRotational 9 working hours including one hour breakRotational 2 Off daysTraining paidSocial InsuranceMedical InsurancesJob Location : Maadi ,Degla

English level B1+Max Age 32Males and femalesGrads onlyMust have military service certificate

Requirements & Qualifications

English level B1+Max Age 32Males and femalesGrads onlyMust have military service certificate

TalentIT Analysis

Quick Role Summary

Opportunity as "Customer Support Representative English Account B1+" at Etisalat Egypt (e&) located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: Etisalat UAE is Hiring Immediately For a Customer Service Representative (Mail & Chat- English Account) Handle incoming customer calls and live chat inquiries…

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Tailor your CV headline to match "Customer Support Representative English Account B1+" and feature measurable achievements in the top third of your resume.
Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
Highlight relevant practical experience, key responsibilities, and specific business impact.
Showcase practical projects, accredited certifications, and strong language skills to complement experience.
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Readiness Checklist

Updated CV in standard PDF format with a professional filename
Skills aligned with the stated role requirements
Availability for work in المعادي or remote if specified
Measurable achievement examples prepared for interview talking points
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2d ago

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