Job Description
- Handle inbound customer calls and provide professional customer service.
- Understand customers’ needs and provide accurate information and appropriate solutions.
- Resolve customer inquiries and complaints efficiently.
- Follow company policies, procedures, and quality standards.
- Maintain a high level of customer satisfaction and professionalism.
- Document customer interactions and update relevant systems.
- Meet assigned KPIs and performance targets.
- Net Salary 19,000
- Annual salary increase
- Social and medical insurance
- Free VPN line
- Career path
- Chance for promoted after 6 months
- Opportunity To travel To UAE
Requirements & Qualifications
- Grad of any major
- Excellent up to Fluent English speakers (B2)
- Flexibility with rotational shifts
TalentIT Analysis
Quick Role Summary
Opportunity as "Customer Support Agent (B2B // B2 English) Etisalat Uae" at Etisalat Egypt (e&) located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: • Handle inbound customer calls and provide professional customer service. • Understand customers’ needs and provide accurate information and appropriate…
The TalentIT editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Support Agent (B2B // B2 English) Etisalat Uae" and feature measurable achievements in the top third of your resume.
- Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in القاهرة or remote if specified
- Measurable achievement examples prepared for interview talking points
- TalentIT candidate profile ready for application tracking
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