Customer Support Agent (B2B // B2 English) e&UAE

e& CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Inbound Calls Corporate Account (English Account)Handle inbound customer calls and provide professional customer service.Understand customers’ needs and provide accurate information and appropriate solutions.Resolve customer inquiries and complaints efficiently.Follow company policies, procedures, and quality standards.Maintain a high level of customer satisfaction and professionalism.Document customer interactions and update relevant systems.Meet assigned KPIs and performance targets.Job Benefits:Net Salary 19,000Cola increase (20%) from joining dateBonus program 3kReferral program up to 6kAnnual salary increaseSocial and medical insuranceFree VPN lineCareer pathChance for promoted after 6 monthsOpportunity To travel To UAELocation: Maadi, Degla Square (No transportation provided) e& CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Email and chat. (e& CX Solutions).Job requirements:Grad of any majorExcellent up to Fluent English speakers (B2)Flexibility with rotational shifts