اتصالات مصر (إي&)

Customer Service Advisor (B1+)

📍 القاهرة، مصر Full-Time 💼 Fresh Graduate 🕐 1w ago
👁️ 0 views
📋 0 applicants

Job Description

  • Respond to customer inquiries throughinbound calls.
  • Resolve customer issues and provide accurate information.
  • Ensure a positive customer experience.
  • Follow company policies and procedures.
  • Salary NET 12,000 (9,600 Basic + 2,400 KPIs)
  • Paid training
  • Annual salary increase
  • Social and medical insurance
  • Free VPN likne
  • 5 working days (rotational shifts) & 2 rotational days off

Requirements & Qualifications

  • Excellent in English (B1+)
  • University Grades
  • Experience in Customer-Facing roles is aPlus
TalentIT Analysis

Quick Role Summary

Opportunity as "Customer Service Advisor (B1+)" at Etisalat Egypt (e&) located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: • Respond to customer inquiries throughinbound calls. • Resolve customer issues and provide accurate information. • Ensure a positive customer experience. •…

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Application Tips

  1. Tailor your CV headline to match "Customer Service Advisor (B1+)" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in القاهرة or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • TalentIT candidate profile ready for application tracking
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