اتصالات مصر (إي&)

Call Center Representative - English account (Chat and Call)

اتصالات مصر (إي&)
📍 المعادي، مصر Full-Time 💼 Fresh Graduate 🕐 3mo ago
💰 11,500 - 13,500 EGP
👁️ 0 views
📋 0 applicants

Job Description

Handle customer inquiries through calls and chat professionally and efficientlyResolve customer complaints and provide suitable solutions in a timely mannerDeliver accurate information about products, services, and processesMaintain a positive customer experience and high satisfaction ratesDocument customer interactions accurately on the systemMeet assigned KPIs and quality standardsFollow company policies and communication guidelines during all interactions

Graduates onlyMaximum age: 33 yearsExcellent to fluent English proficiency

Requirements & Qualifications

Graduates onlyMaximum age: 33 yearsExcellent to fluent English proficiency

TalentIT Analysis

Quick Role Summary

Opportunity as "Call Center Representative - English account (Chat and Call)" at Etisalat Egypt (e&) located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: Handle customer inquiries through calls and chat professionally and efficientlyResolve customer complaints and provide suitable solutions in a timely…

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Application Tips

  1. Tailor your CV headline to match "Call Center Representative - English account (Chat and Call)" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in المعادي or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • TalentIT candidate profile ready for application tracking
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