Call Center Agent ( B1+ English )

📍 التجمع الخامس، مصر Full-Time 💼 Fresh Graduate 🕐 1mo ago

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📋 0 applicants

Job Description

Etisalat Global Services is Hiring Customer Service Agents for MSE Account with Attractive Package to be Responsible for Handling UAE Customers Answer incoming customer calls professionally and efficiently.Resolve customer inquiries related to services, accounts, and billing.Troubleshoot basic customer issues and provide appropriate solutions.Escalate complex cases to the relevant department when required.Accurately document customer interactions in the system.Meet call handling, quality, and customer satisfaction targets.

Job Benefits:Salary up to 12KCOLA (Cost Of Life Allowances) 15% increases from day 1Fully Paid TrainingSocial and Medical Insurance providedFree VPN linelocation Maadi (No transportation provided)

B1+ English LevelGrads of any MajorExcellent Soft SkillsExcellent Handling SkillsFlexibility with Rotational ShiftsNo Experience Needed but Technical background is a plusStart immediately

Requirements & Qualifications

B1+ English LevelGrads of any MajorExcellent Soft SkillsExcellent Handling SkillsFlexibility with Rotational ShiftsNo Experience Needed but Technical background is a plusStart immediately

TalentIT Analysis

Quick Role Summary

Opportunity as "Call Center Agent ( B1+ English )" at Etisalat Egypt (e&) located in التجمع الخامس on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: Etisalat Global Services is Hiring Customer Service Agents for MSE Account with Attractive Package to be Responsible for Handling UAE Customers Answer incoming…

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