Call Center Agent at Target Integrated Systems

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Job Description

Answer calls and respond to emails.Handle Customer inquiries both telephonic and emails.Research required information using available resources.Provide and resolve customer complaints.Provide customers with products and services information .Enter new customer information into System.Update existing customer information.Process orders ,forms and applications.Identify and escalate priority issue.Route calls to appropriate resourcesFollow up customer calls when necessaryDocument all cal information according to standard operating procedure.Complete call logsProduce call reports

Bachelor's degree (Graduates only)Preferred previous experience in telecommunication industry.

Very Good English Level.Knowledge of Customer services principles and practices.Experience of call center and customer services environments.knowledge of administration and clerical processAdvanced communication skillsTeamwork Skills.Stress Tolerance.

Requirements & Qualifications

Bachelor's degree (Graduates only)Preferred previous experience in telecommunication industry.

TalentIT Analysis

Quick Role Summary

Opportunity as "Call Center Agent" at Target Integrated Systems located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: Answer calls and respond to emails.Handle Customer inquiries both telephonic and emails.Research required information using available resources.Provide and…

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Readiness Checklist

Updated CV in standard PDF format with a professional filename
Skills aligned with the stated role requirements
Availability for work in المعادي or remote if specified
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