ahmed adel
🟢 متاح للعمل والتوظيف الفوري
Call Center Supervisor
📝 النبذة المهنية والتعريفية
I have professional experience as a Senior Supervisor at Egypt Radiology Center, where I supervise a team of six employees, monitor call quality, evaluate employee performance, track KPIs, handle employee-related issues, and support service quality improvement.
⚡ المهارات والخبرات الأساسية
Team Management
Performance Monitoring
KPI Tracking
Call Quality Monitoring
Employee Evaluation
Customer Service
Operational Efficiency