ahmed adel
🟢 Available for Work
Call Center Supervisor
📝 Professional Summary & Bio
I have professional experience as a Senior Supervisor at Egypt Radiology Center, where I supervise a team of six employees, monitor call quality, evaluate employee performance, track KPIs, handle employee-related issues, and support service quality improvement.
⚡ Core Skills & Expertise
Team Management
Performance Monitoring
KPI Tracking
Call Quality Monitoring
Employee Evaluation
Customer Service
Operational Efficiency