ahmed adel
ahmed adel 🟢 متاح للعمل والتوظيف الفوري
Call Center Supervisor
📍 القاهره 💼 Lead / Manager 🗓️ 7 سنوات خبرة

📝 النبذة المهنية والتعريفية

I have professional experience as a Senior Supervisor at Egypt Radiology Center, where I supervise a team of six employees, monitor call quality, evaluate employee performance, track KPIs, handle employee-related issues, and support service quality improvement.

⚡ المهارات والخبرات الأساسية

Team Management Performance Monitoring KPI Tracking Call Quality Monitoring Employee Evaluation Customer Service Operational Efficiency