Yodawy

Customer Care Pharmacist (Chain Pharmacies) - ERX

Yodawy
📍 المهندسين، مصر Full-Time 💼 Fresh Graduate 🕐 3mo ago
👁️ 0 views
📋 0 applicants

Job Description

Provide quality, efficient and non-judgmental telephone customer service to patients.Maintains the agreed-on average handling time as defined by Contact Center Management guidelines to ensure ease of accessibility and maintain the agreed-on SL.Updates the existing database with changes and the status of each patient whenever required and completes call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee to make the right decisions.

Bachelor's degree in pharmacy.1 year+ experience in chain pharmacies.Good in English & Arabic (Written and spoken)Very good computer skills.

Requirements & Qualifications

Bachelor's degree in pharmacy.1 year+ experience in chain pharmacies.Good in English & Arabic (Written and spoken)Very good computer skills.

TalentIT Analysis

Quick Role Summary

Opportunity as "Customer Care Pharmacist (Chain Pharmacies) - ERX" at Yodawy located in المهندسين on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: Provide quality, efficient and non-judgmental telephone customer service to patients.Maintains the agreed-on average handling time as defined by Contact Center…

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Application Tips

  1. Tailor your CV headline to match "Customer Care Pharmacist (Chain Pharmacies) - ERX" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for المهندسين: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in المهندسين or remote if specified
  • Measurable achievement examples prepared for interview talking points
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