Pharmacy Channel Telesales Manager – FMCG at Pharma Overseas

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Job Description

Departmental Planning & Corrective Action:Align departmental objectives with overall company targets.Formulate practical action plans to achieve sales targets.Track implementation progress and execute corrective actions as required.
Align departmental objectives with overall company targets.
Formulate practical action plans to achieve sales targets.
Track implementation progress and execute corrective actions as required.
Sales Tracking & Target Achievement:Monitor and track daily and overall sales targets.Oversee target achievement per client, account coverage, and TPC.Follow up on sales performance across targeted partner companies/brands.
Monitor and track daily and overall sales targets.
Oversee target achievement per client, account coverage, and TPC.
Follow up on sales performance across targeted partner companies/brands.
Client Growth & Commercial Follow-up:Track and follow up on client deals and agreed volumes.Process, approve, and follow up on promotional offers, while actively working to resolve out-of-stock items/shortages.Liaise closely with field/ground sales teams to resolve client issues and complaints efficiently.
Track and follow up on client deals and agreed volumes.
Process, approve, and follow up on promotional offers, while actively working to resolve out-of-stock items/shortages.
Liaise closely with field/ground sales teams to resolve client issues and complaints efficiently.
Team Leadership & Capacity Building:Train and mentor telesales agents and sales supervisors.Resolve day-to-day operational bottlenecks and report progress to executive management.Develop and prepare a qualified second line of talent within the team.
Train and mentor telesales agents and sales supervisors.
Resolve day-to-day operational bottlenecks and report progress to executive management.
Develop and prepare a qualified second line of talent within the team.

Requirements & Qualifications

Education:Bachelor’s Degree.
Experience:Minimum 6 years of sales experience (with substantial experience in FMCG / Pharmacy channels).
Language Skills:Good command of English.
Computer Skills:Good proficiency in MS Office and sales reporting tools.
Strong leadership, analytical, and negotiation capabilities.

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ملخص سريع قبل التقديم

فرصة عمل كـ«Pharmacy Channel Telesales Manager – FMCG» لدى Pharma Overseas في القاهرة بنظام دوام كامل، مناسبة لمستوى حديث التخرج. من أبرز ما ورد في الإعلان: • Departmental Planning & Corrective Action:Align departmental objectives with overall company targets.Formulate practical action plans to achieve sales…

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