Collection Agent

Alfa Labs is seeking a proactiveCollection Agentto manage the collection of outstanding receivables from clients and insurance companies, ensuring cash flow targets are met while maintaining strong client relationships.

Key Responsibilities- Follow up on overdue accounts via phone, email, and in-person visits.- Negotiate payment plans and settlements with clients as needed.- Maintain accurate and up-to-date collection records.- Prepare regular aging reports and escalate high-risk accounts to management.- Coordinate with the AR and Claims teams on disputed or unresolved balances.- Ensure collection activities comply with company policy and relevant regulations.- Build and maintain positive relationships with clients to support timely payments.