Senior Customer Service Representative supporting Volkswagen

TTEC

📍 القاهرة، مصر Full-Time 💼 Fresh Graduate 🕐 1w ago

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📋 0 applicants

Job Description

Providing customer service to VW dealerships and retailers
Be a VW brand advocate
Liaise with other suppliers such vehicle logistics companies, port authorities, IT support desk, and external fulfillment operations
Keep up to date with products, pricing, marketing, business developments and procedures
Highlight issues, trends, or areas of opportunity for improvement of services

Requirements & Qualifications

Experience supporting business processes.
Client handling skills within an automotive retail environment or with a strong interest or working knowledge of cars / commercial vehicles and the supporting retailer service Networks.
Client focused and resolution-oriented mindset.
Strong written communication skills.
Ability to demonstrate negotiation, conflict management and empathy skills.
Computer savvy.

TalentIT Analysis

Quick Role Summary

Opportunity as "Senior Customer Service Representative supporting Volkswagen" at TTEC located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: • Providing customer service to VW dealerships and retailers • Be a VW brand advocate • Liaise with other suppliers such vehicle logistics companies, port…

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