Product Owner – HR, Attendance & Workforce Management

Akhnaton Trading and distribution - EVA Group Limted

📍 القاهرة، مصر Full-Time 💼 Fresh Graduate 🕐 3w ago

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Job Description

Product Owner – HR, Attendance & Workforce Management

Location: Egypt

Business Environment: B2B Enterprise / GCC Markets

Position Overview

We are seeking an experienced Product Owner – HR, Attendance & Workforce Management to lead the functional ownership, continuous enhancement, and business evolution of our enterprise HR and Workforce Management solutions.

The selected candidate will be responsible for defining and maintaining the product vision, managing the product backlog and lifecycle, analyzing customer and business requirements, controlling scope, and ensuring that delivered solutions meet agreed business requirements and acceptance criteria.

The role covers HR, Attendance, Leave Management, Payroll Inputs, Overtime, End-of-Service (EOS), Workforce Management, biometric device integrations, ERP integrations, and Wage Protection Systems (WPS/SIF), where applicable.

The Product Owner will work closely with customers, Project Owners, QA, Sales, Support, and Technical Management.

The Product Owner is responsible for defining what needs to be delivered, why it is required, its business priority, and the acceptance criteria, while the Technical Management team remains responsible for the technical architecture, design, implementation approach, technical resource allocation, and deployment strategy.

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Key Responsibilities

1. Product Vision & Roadmap

Define, maintain, and communicate a clear product vision and roadmap.
Manage the evolution of HR, Attendance, Leave, Payroll, Overtime, EOS, and Workforce Management capabilities.
Identify opportunities for product standardization and continuous improvement.
Balance strategic product development with customer requirements and regulatory needs.
Ensure product functionality remains aligned with applicable labor and regulatory requirements.

2. B2B Client Requirement Analysis

Engage directly with HR, Finance, Operations, and IT departments of enterprise customers.
Lead requirement-gathering and business-analysis sessions.
Understand and document:
Attendance policies
Shift rules
Flexible working rules
Leave policies
Overtime calculations
Payroll inputs and deductions
End-of-Service rules
Approval workflows
Reporting requirements
Device and system integrations
Translate business requirements into clear functional specifications, user stories, workflows, and acceptance criteria.
Coordinate with Technical Management regarding technical design and implementation requirements.

3. Product Backlog Ownership & Prioritization

Own and maintain the Product Backlog.
Create clear and complete User Stories.
Define measurable Acceptance Criteria.
Prioritize requirements based on:
Business value
Customer impact
Regulatory requirements
Severity
Product strategy
Dependencies
Ensure development teams receive complete and approved requirements before implementation begins.
Maintain visibility of backlog status, priorities, and pending decisions.

4. Change Request & Scope Management

Review customer requests and correctly classify them as:
Bug
Change Request (CR)
Enhancement
New Requirement
Configuration Requirement
Determine whether requests fall within the agreed project/product scope.
Prevent unapproved customer requests from being transferred directly into development activities.
Assess the business impact and urgency of Change Requests.
Coordinate with Technical Management to assess technical impact, effort, dependencies, and delivery feasibility.
Coordinate with Sales and Management when a Change Request requires a commercial proposal, quotation, or customer approval.
Maintain clear documentation and traceability of approved changes.

5. Integrations & System Connectivity

Oversee the functional requirements and business validation of integrations with:

Biometric attendance devices
Payroll systems
ERP platforms
Government platforms
Wage Protection Systems (WPS/SIF)
Third-party APIs and enterprise systems

Ensure that:

Business integration requirements are clearly documented.
Data mapping requirements are defined and validated.
Expected synchronization behavior is clearly specified.
Integration results meet agreed business requirements.

Technical architecture and implementation remain the responsibility of the Technical Management team.

6. UAT, Business Validation & Release Acceptance

Define business acceptance criteria before development begins.
Coordinate with QA to ensure test scenarios cover agreed business requirements.
Review completed functionality against approved requirements.
Lead or support User Acceptance Testing (UAT) with customers.
Track UAT observations and ensure proper classification and resolution.
Provide business acceptance before functionality is considered complete.
Confirm that agreed business requirements have been successfully delivered before production release.

The Product Owner is responsible for business and functional acceptance, while QA remains responsible for functional testing, regression testing, defect validation, and test evidence.

7. Product Stability & Recurring Issues

Monitor recurring production incidents from a business and customer-impact perspective.
Identify patterns in recurring customer issues.
Work with Support, QA, and Technical Management to prioritize permanent improvements.
Participate in Root Cause Analysis where business rules or product behavior are involved.
Ensure that recurring issues are addressed through product improvements rather than repeated temporary solutions.
Monitor the accuracy and reliability of attendance, payroll-related calculations, and business reports.

Technical performance, database optimization, infrastructure, and code-level troubleshooting remain under Technical Management.

8. User Experience & Product Adoption

Collaborate with UX/UI teams to improve the user experience.
Simplify workflows, dashboards, forms, approvals, and reports.
Analyze customer feedback and usability issues.
Support customer demonstrations and product presentations when required.
Support UAT and customer training initiatives.
Improve product adoption through better functionality and usability.

9.

Compliance, Access & Data Protection

Ensure functional requirements properly address employee data confidentiality.
Review business requirements related to roles, permissions, and access control.
Ensure Role-Based Access Control requirements are properly defined.
Consider applicable labor, payroll, and regulatory requirements during product development.
Coordinate with Technical Management regarding technical security implementation.

10. Reporting & Product KPIs

Prepare periodic reports covering:

Product roadmap progress
Backlog status
Open Change Requests
Critical customer requirements
UAT status
Release readiness
Recurring product issues
Product usage and adoption
Customer feedback
Delivery risks and blockers

Track relevant KPIs related to product quality, adoption, outstanding requirements, recurring errors, and customer satisfaction.

Requirements & Qualifications

Required Skills & Competencies

HR, Attendance & Workforce Management Expertise

Minimum 3 years of hands-on experience working with one or more of the following:

HR Management Systems
Attendance & Time Tracking
Workforce Management
Leave Management
Payroll Systems / Payroll Inputs
Overtime Calculations
End-of-Service (EOS)

Strong understanding of:

HR operational workflows
Attendance policies
Shift management
Payroll cycles
Overtime and deduction rules
Approval workflows
HR reporting

Product Ownership & Business Analysis

Strong experience in requirement gathering and business analysis.
Experience managing Product Backlogs.
Ability to write high-quality User Stories and Acceptance Criteria.
Strong understanding of Change Request and Scope Management.
Experience with UAT and business acceptance.
Ability to distinguish between bugs, enhancements, CRs, configuration requirements, and new requirements.
Experience working in Agile/Scrum environments.

Technical Understanding

The candidate does not need to be a developer but must have sufficient technical understanding to work effectively with technical teams.

Preferred knowledge includes:

APIs and system integrations
ERP integrations
Biometric attendance devices
Data mapping and synchronization
SaaS platforms
Basic understanding of databases and enterprise application architecture

Communication & Client Management

Strong experience dealing directly with enterprise B2B customers.
Ability to lead requirement-gathering workshops.
Ability to communicate effectively with HR, Finance, IT, Technical, and Management teams.
Strong documentation and presentation skills.
Ability to manage conflicting customer requirements professionally.
Strong negotiation and stakeholder-management skills.

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Strong Advantages

Candidates with the following experience will have a strong advantage:

Previous experience with HR, Attendance, Payroll, or Workforce Management products in Qatar, Saudi Arabia, UAE, or other GCC markets.
Knowledge of GCC labor and payroll practices.
Experience with WPS/SIF.
Experience integrating biometric attendance or Access Control devices.
Experience with government or large enterprise customers.
Experience with multi-tenant SaaS HR platforms.
Agile/Scrum Product Owner certification.

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Education & Experience

Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field.
Minimum 3–5 years of relevant professional experience.
At least 3 years of practical exposure to HR, Attendance, Payroll, Workforce Management, or related enterprise systems.

Relevant previous roles may include:

Product Owner
Senior Business Analyst
HR System Consultant
Workforce Management Consultant
Functional Consultant

Agile/Scrum certifications are preferred but not mandatory.

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Ideal Candidate Profile

We are looking for a candidate who can sit with a customer and understand a complex attendance or payroll requirement, convert it into a clear and controlled business requirement, define acceptance criteria, prioritize it correctly, and follow it through Development → QA → UAT → Business Acceptance → Release.

The candidate should not simply forward customer requests to Development.

The Product Owner is expected to analyze, challenge, classify, document, prioritize, and control requirements before they enter the development cycle.

TalentIT Analysis

Quick Role Summary

Opportunity as "Product Owner – HR, Attendance & Workforce Management" at Akhnaton Trading and distribution - EVA Group Limted located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: Product Owner – HR, Attendance & Workforce Management Location: Egypt Business Environment: B2B Enterprise / GCC Markets Position Overview We are seeking an…

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