Medexera

Operations Manager- Call Center

Medexera
📍 التجمع الخامس، مصر Full-Time 💼 Senior Level (6-8 yrs) 🕐 1mo ago
💰 30,000 - 35,000 EGP
👁️ 0 views
📋 0 applicants

Job Description

We are Hiring: Operations Manager ????Job Responsibilities:- Manage and Supervise Call Center Operations- Ensure team targets and KPIs are achieved- Monitor performance and drive operational efficiency

Requirements:- Proven experience in Collections and Quality within Call Center environment- Previous experience handling US/English Accounts is a must- Strong leadership and team management skills- Male candidates only- Willing to work Overnight Shift: 7:00 PM – 4:00 AMLocation: Fifth Settlement, New Cairo

Requirements:- Proven experience in Collections and Quality within Call Center environment- Previous experience handling US/English Accounts is a must- Strong leadership and team management skills- Male candidates only- Willing to work Overnight Shift: 7:00 PM – 4:00 AMLocation: Fifth Settlement, New Cairo

Requirements & Qualifications

Requirements:- Proven experience in Collections and Quality within Call Center environment- Previous experience handling US/English Accounts is a must- Strong leadership and team management skills- Male candidates only- Willing to work Overnight Shift: 7:00 PM – 4:00 AMLocation: Fifth Settlement, New Cairo

TalentIT Analysis

Quick Role Summary

Opportunity as "Operations Manager- Call Center" at Medexera located in التجمع الخامس on a Full-Time basis, suited for Senior Level candidates. Key details from listing: We are Hiring: Operations Manager ????Job Responsibilities:- Manage and Supervise Call Center Operations- Ensure team targets and KPIs are achieved- Monitor…

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Application Tips

  1. Tailor your CV headline to match "Operations Manager- Call Center" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for التجمع الخامس: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in التجمع الخامس or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • TalentIT candidate profile ready for application tracking
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