Customer Support - German Language at Medexera

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Job Description

Handle customer queries throughvoice and non-voice channels
Communicate professionally with German-speaking customers
Understand customer concerns and provide appropriate solutions
Resolve issues while maintaining a strong customer-service experience
Accurately document interactions and update relevant systems
Follow established processes and quality standards
Work collaboratively with internal teams when additional support is required

Requirements & Qualifications

German language proficiency – B2 level or higher
Strong verbal and written communication skills in German
Good customer-service and problem-solving abilities
Comfortable working from the office inCairo
Willingness to work within the assigned shift window

TalentIT Analysis

Quick Role Summary

Opportunity as "Customer Support - German Language" at Medexera located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: • Handle customer queries throughvoice and non-voice channels • Communicate professionally with German-speaking customers • Understand customer concerns and…

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