Customer Service Representative ( Live Chat ) at OTO Courses

💰 6,000 - 6,000 EGP

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📋 0 applicants

Job Description

Respond promptly and professionally to customer inquiries via online channels, including chat, email, and Calls.Resolve customer complaints and concerns efficiently, ensuring a positive and supportive experience.Follow up on customer issues and update ticketsAssist students and instructors with troubleshooting technical issues and navigating the online learning platform.

Minimum 6 months of experience in customer support, service, or a related field.

Graduates or full-time students (must be fully available)

Bachelor’s degree or currently enrolled in a related field Good communication skills Ability to work under pressure Commitment to work schedulesWorking Conditions: Two rotating days off per week Rotating / flexible working shifts

Requirements & Qualifications

Minimum 6 months of experience in customer support, service, or a related field.

Graduates or full-time students (must be fully available)

TalentIT Analysis

Quick Role Summary

Opportunity as "Customer Service Representative ( Live Chat )" at OTO Courses located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: Respond promptly and professionally to customer inquiries via online channels, including chat, email, and Calls.Resolve customer complaints and concerns…

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Application Tips

Tailor your CV headline to match "Customer Service Representative ( Live Chat )" and feature measurable achievements in the top third of your resume.
Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
Highlight relevant practical experience, key responsibilities, and specific business impact.
Showcase practical projects, accredited certifications, and strong language skills to complement experience.
After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

Updated CV in standard PDF format with a professional filename
Skills aligned with the stated role requirements
Availability for work in المعادي or remote if specified
Measurable achievement examples prepared for interview talking points
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1d ago

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