Customer Service Head at Lecico Egypt

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Job Description

Job Objective: -Communicate with the local customers.Lead the local customer service team to solve the customer complaintsSolve any local customer complaints.Lead the teams to find out the root causes and supervise the actions implementation.Ensure the customer satisfaction.

Job Description:Receive and communicate the local customer complaint.Lead the solving of the customer complaints.Analyze the customer complaints to find out the root causes and proper actions.Ensure the customer satisfaction.Issue any requested C/N or compensation.Prepare the monthly reports to be communicated with the managementLead the representatives in visiting the traders and distributers.

Alexandria resident.BSC degree is a must.Excellent in English.Excellent in Microsoft Office Programs.Min 2 yrs of experience in the same field.

Requirements & Qualifications

Alexandria resident.BSC degree is a must.Excellent in English.Excellent in Microsoft Office Programs.Min 2 yrs of experience in the same field.

TalentIT Analysis

Quick Role Summary

Opportunity as "Customer Service Head" at Lecico Egypt located in الإسكندرية on a Full-Time basis, suited for Senior Level candidates. Key details from listing: Job Objective: -Communicate with the local customers.Lead the local customer service team to solve the customer complaintsSolve any local customer…

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Tailor your CV headline to match "Customer Service Head" and feature measurable achievements in the top third of your resume.
Customize your cover note for الإسكندرية: explain why this location and work arrangement suit your availability and how you add value to the team.
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Readiness Checklist

Updated CV in standard PDF format with a professional filename
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2d ago

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