Customer Service Call Center. at TBK Developments

💰 8,000 - 10,000 EGP

👁️ 0 views

📋 0 applicants

Job Description

Answer phones professionally.

Respond to customer inquiries.

Research required information using available resources.

Handle customer complaints and transfer it to the concerned department.

Provide customers with product and service information.

Process orders, forms and applications.

Identify and escalate priority issues.

Route calls to appropriate resource.

Follow up customer calls where necessary.

Complete call logs.

Complete call reports.

Complete system actions related to each call.

Qualification:· Bachelor's degree from a well-known university.Experience:· Six months or more experience in a call center environment.· Knowledge of customer service principles and practices.· Customer service experience.· Knowledge of administration and clerical processes.· Relevant product knowledge.· Proficient in relevant computer applications.· Good keyboard skills.· Very good English- Spoken and written EnglishSkills:· Verbal and written communication skills.· Listening skills.· Problem analysis.· Problem-solving Skills· Customer service orientation.· Organizational skills.

Requirements & Qualifications

TalentIT Analysis

Quick Role Summary

Opportunity as "Customer Service Call Center." at TBK Developments located in التجمع الخامس on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: Answer phones professionally. Respond to customer inquiries. Research required information using available resources. Handle customer complaints and transfer…

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Application Tips

Tailor your CV headline to match "Customer Service Call Center." and feature measurable achievements in the top third of your resume.
Customize your cover note for التجمع الخامس: explain why this location and work arrangement suit your availability and how you add value to the team.
Highlight relevant practical experience, key responsibilities, and specific business impact.
Showcase practical projects, accredited certifications, and strong language skills to complement experience.
After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

Updated CV in standard PDF format with a professional filename
Skills aligned with the stated role requirements
Availability for work in التجمع الخامس or remote if specified
Measurable achievement examples prepared for interview talking points
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