Appointment Setter-BPO at Medexera

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Job Description

Outbound Cold Calling:Make high-volume outbound calls to prospective customers and initiate professional sales conversations.
Lead Generation:Identify, prospect, and qualify potential customers through cold calling and other lead-generation activities.
Appointment Setting:Schedule qualified appointments and meetings for the sales team while maintaining a consistent appointment pipeline.
Lead Qualification:Understand prospects' needs, determine their level of interest, and identify qualified opportunities.
Customer Engagement:Build rapport with prospects and maintain professional and engaging conversations.
Objection Handling:Respond confidently to customer objections and questions while maintaining a positive sales approach.
Follow-Ups:Conduct timely follow-ups with leads to maximize appointment conversion.
CRM Management:Accurately record calls, lead information, appointment details, and follow-up activities in the CRM.
Target Achievement:Consistently meet or exceed daily, weekly, and monthly appointment and productivity targets.
Reporting:Maintain accurate records of daily calling activities, appointments, and performance.
CRM Platforms
Calling & Dialer Software
Google Workspace
Microsoft Office
Google Sheets / Excel
WhatsApp
Zoom / Google Meet
Slack / Microsoft Teams
Time-Tracking Software
Fully Remote:Work from the comfort of your home.
International Exposure:Opportunity to work with international clients and markets.
Performance-Based Incentives:Additional earning opportunities based on performance.
Career Growth:Opportunities to develop your sales and communication skills.
Performance-Driven Environment:Work in a professional and results-oriented team.

Requirements & Qualifications

Previous experience inBPO, appointment setting, telesales, cold calling, or lead generationis highly preferred.
Experience working withUS, Canadian, or international clientsis an advantage.
StrongEnglish communication skills, both verbal and written.
Excellent phone etiquette and confidence in speaking with prospects.
Strong persuasion and objection-handling skills.
Ability to work with daily and monthlyKPIs and sales targets.
Self-motivated, disciplined, and results-oriented.
Strong time-management and organizational skills.
Ability to work independently in a remote environment.
Reliable internet connection and a suitable work-from-home setup.
Communication Skills
Active Listening
Cold Calling
Lead Generation
Appointment Setting
Customer Engagement
Objection Handling
Sales & Persuasion
Follow-Up Management
Time & KPI Management
Primary Internet Connection:Minimum100 Mbps
Backup Internet Connection:Minimum100 Mbps
Both connections must be reliable and available during working hours.
Reliable power backup is mandatory.
Accepted options includeUPS, Inverter, Generator, or an equivalent reliable backup solution.
Power backup should be sufficient to support the computer and work equipment during power interruptions.
Reliable computer/laptop suitable for handling CRM, calling/dialer software, communication platforms, and other work applications.
Computer must have sufficientCPU, RAM, Disk, and GPU performanceto support smooth work operations.
Dedicated and professional workspace.
Quiet environment suitable for outbound calling.
Functionalheadset with microphone.
Ability to remain available and reachable throughout the assigned shift.
Reliable backup arrangements to ensure uninterrupted work during internet or power disruptions.

TalentIT Analysis

Quick Role Summary

Opportunity as "Appointment Setter-BPO" at Medexera located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: • Outbound Cold Calling:Make high-volume outbound calls to prospective customers and initiate professional sales conversations. • Lead Generation:Identify,…

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