Application Support Engineer at Etisal Retail & Care

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Job Description

Strong Communication Skills– Ability to communicate clearly with business users, technical teams, and stakeholders.

Problem-Solving & Analytical Thinking– Ability to analyze issues, identify root causes, and provide effective solutions.

Customer & User Focus– Patient and professional approach when supporting users and understanding their business needs.

Teamwork & Collaboration– Ability to work effectively with functional, technical, and cross-functional teams.

Active Listening– Ability to understand user concerns, requirements, and problems accurately.

Requirements & Qualifications

Microsoft Dynamics 365 Finance & Operations– Basic functional knowledge and application support across Finance, Procurement, Sales, Inventory, and Warehouse modules.

D365 Troubleshooting & Support– Incident investigation, error analysis, root-cause identification, and issue resolution.

D365 Configuration– Basic configuration of system parameters, workflows, number sequences, master data, and security roles.

SQL & Database Fundamentals– Basic SQL queries for data validation, investigation, and troubleshooting.

TalentIT Analysis

Quick Role Summary

Opportunity as "Application Support Engineer" at Etisal Retail & Care located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates. Key details from listing: Strong Communication Skills– Ability to communicate clearly with business users, technical teams, and stakeholders. Problem-Solving & Analytical Thinking–…

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Tailor your CV headline to match "Application Support Engineer" and feature measurable achievements in the top third of your resume.
Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
Highlight relevant practical experience, key responsibilities, and specific business impact.
Showcase practical projects, accredited certifications, and strong language skills to complement experience.
After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

Updated CV in standard PDF format with a professional filename
Skills aligned with the stated role requirements
Availability for work in القاهرة or remote if specified
Measurable achievement examples prepared for interview talking points
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