Customer Service Administrator

We are looking for a reliable and detail-oriented Customer Support Specialist to join our e-commerce team remotely.

Responsibilities:Respond to customer inquiries via WhatsApp and email.Process and follow up on customer orders.Upload and update products on the WordPress/WooCommerce store.Assist customers with subscriptions, activation codes, and digital products.Coordinate with the team to ensure fast order completion.Maintain a professional and friendly communication style.Report any issues or customer feedback.

Job DescriptionWe are looking for a reliable and detail-oriented Customer Support Specialist to join our e-commerce team remotely.

Responsibilities:Respond to customer inquiries via WhatsApp and email.Process and follow up on customer orders.Upload and update products on the WordPress/WooCommerce store.Assist customers with subscriptions, activation codes, and digital products.Coordinate with the team to ensure fast order completion.Maintain a professional and friendly communication style.Report any issues or customer feedback.Job RequirementsExcellent Arabic writing skills.Basic English reading skills.Good computer and internet skills.Ability to work remotely.Fast typing and attention to detail.Ability to learn WordPress and WooCommerce.Previous customer service experience is a plus but not required.Commitment, honesty, and responsibility.Own a laptop or desktop computer with stable internet.