Operation Coordinator at M&A APPERAL GROUP

👁️ 0 views

📋 0 applicants

Job Description

Masterful Logistics Management:Oversee and optimize daily logistics operations, including order fulfillment, shipping coordination with partners likebosta, and inventory movement.
E-commerce Platform Expertise:Manage and maintain ourShopifystore's operational flow, ensuring product availability and accurate order processing.
Administrative Excellence:Provide crucial administrative support, including data entry, report generation, and document management usingMicrosoft Officesuite.
Fashion Retail Focus:Ensure all operational activities align with the specific demands and fast-moving trends of theFashion Retailindustry.
Problem Solver:Proactively identify and resolve operational challenges, striving for continuous improvement and efficiency.
Coordination & Communication:Act as a central point of contact, coordinating with internal teams and external vendors to ensure smooth operations.
Customer serviceManage the customer service team: order confirmation calls, WhatsApp and social media inquiries, complaints, exchanges and refunds.Set response-time standards and scripts, and make sure every case is followed through to the end.Share recurring customer issues (sizing, quality, delivery) with management.WarehouseManage the warehouse team and the daily picking, packing and dispatch process.Keep Shopify stock levels matching what's physically in the warehouse, with regular stock counts.Receive new production and fabric deliveries, check quantities and quality, and log them accurately.Keep returns handled promptly: inspect them, restock them and update the system.
Manage the customer service team: order confirmation calls, WhatsApp and social media inquiries, complaints, exchanges and refunds.
Set response-time standards and scripts, and make sure every case is followed through to the end.
Share recurring customer issues (sizing, quality, delivery) with management.
Manage the warehouse team and the daily picking, packing and dispatch process.
Keep Shopify stock levels matching what's physically in the warehouse, with regular stock counts.
Receive new production and fabric deliveries, check quantities and quality, and log them accurately.
Keep returns handled promptly: inspect them, restock them and update the system.

Requirements & Qualifications

Are you ready to elevate your career as anOperations Coordinator?

We're searching for an 'Experienced' professional with2-7 yearsof dynamic experience in operations, logistics, or supply chain management.

Essential Skills for Success:You are a master of efficiency and organization, possessing a robust skill set that includes:Shopify:Proven expertise in managing e-commerce platforms.bosta:Hands-on experience with logistics and delivery solutions.Ecommerce:Deep understanding of online retail operations and best practices.Fashion Retail:Specific experience or strong interest in the unique demands of the fashion sector.Logistics:Solid foundation in supply chain principles, warehousing, and transportation.Microsoft Office:Advanced proficiency in Excel, Word, and Outlook for reporting and communication.Administration:Exceptional organizational, data management, and administrative support capabilities.Supply Chain Management:A comprehensive grasp of optimizing supply chain processes.Inventory Management:Skill in tracking, managing, and optimizing stock levels.Order Fulfillment:Experience in ensuring timely and accurate order processing and dispatch.Communication:Outstanding verbal and written communication skills for effective coordination.Problem-solving:A proactive and analytical approach to tackling operational challenges.Data Analysis:Ability to interpret operational data to drive insights and improvements.Vendor Management:Experience in coordinating with third-party logistics providers and suppliers.Team Coordination:Demonstrated ability to work collaboratively and lead operational tasks within a team.
Shopify:Proven expertise in managing e-commerce platforms.
bosta:Hands-on experience with logistics and delivery solutions.
Ecommerce:Deep understanding of online retail operations and best practices.
Fashion Retail:Specific experience or strong interest in the unique demands of the fashion sector.
Logistics:Solid foundation in supply chain principles, warehousing, and transportation.
Microsoft Office:Advanced proficiency in Excel, Word, and Outlook for reporting and communication.
Administration:Exceptional organizational, data management, and administrative support capabilities.
Supply Chain Management:A comprehensive grasp of optimizing supply chain processes.
Inventory Management:Skill in tracking, managing, and optimizing stock levels.
Order Fulfillment:Experience in ensuring timely and accurate order processing and dispatch.
Communication:Outstanding verbal and written communication skills for effective coordination.
Problem-solving:A proactive and analytical approach to tackling operational challenges.
Data Analysis:Ability to interpret operational data to drive insights and improvements.
Vendor Management:Experience in coordinating with third-party logistics providers and suppliers.
Team Coordination:Demonstrated ability to work collaboratively and lead operational tasks within a team.
Career Level Expectation:This role is ideal for anExperiencedprofessional eager to take on significant responsibility and drive operational excellence.

تحليل تالنت آي تي

ملخص سريع قبل التقديم

فرصة عمل كـ«Operation Coordinator» لدى M&A APPERAL GROUP في القاهرة بنظام دوام كامل، مناسبة لمستوى حديث التخرج. من أبرز ما ورد في الإعلان: • Masterful Logistics Management:Oversee and optimize daily logistics operations, including order fulfillment, shipping coordination with partners likebosta,…

يحرّر فريق تالنت آي تي ملخصاً ونصائح تقديم مخصّصة لكل إعلان لمساعدتك على التقديم باحتراف، مع الإبقاء على تفاصيل صاحب العمل كما نُشرت.

نصائح للتقديم على هذه الوظيفة

طابق عنوان سيرتك الذاتية مع المسمى «Operation Coordinator» واذكر إنجازات قابلة للقياس في أول ثلث الصفحة.
خصّص فقرة الغلاف (أو رسالة التقديم) لـالقاهرة: لماذا تناسبك هذه المدينة/نمط العمل وما الذي تقدّمه للفريق.
اذكر خبرة ميدانية أو مشاريع قريبة من مسؤوليات الإعلان، حتى لو كانت جزئية أو تطوعية.
عوّض قلة الخبرة بدورات معتمدة، مشاريع شخصية، ولغة إنجليزية عملية إن طُلبت في الوصف.
بعد التقديم من حسابك على تالنت آي تي، تابع حالة الطلب من لوحة التحكم وجهّز نفسك لمقابلة خلال أسبوع.

قائمة جاهزية التقديم

سيرة ذاتية محدّثة بصيغة PDF واسم ملف واضح
مواءمة المهارات مع متطلبات الإعلان
جاهزية للعمل في القاهرة أو عن بُعد إن ذُكر
أمثلة إنجاز (رقم، نسبة، أو مشروع) لذكرها في المقابلة
حساب تالنت آي تي جاهز للمتابعة

1h ago

Apply Now