Retail Sales-Agent

*Welcome customers and provide a professional and positive in-store experience.

• Assist customers in selecting suitable products based on their needs and preferences.
• Promote and sell the company's products, including gold coins, gold ingots, and other available offerings.
• Explain product features, pricing, investment benefits, and current market information to customers.
• Achieve individual and branch sales targets and KPIs.
• Upsell and cross-sell relevant products and services.
• Process sales transactions accurately and efficiently.
• Ensure all customer information and sales transactions are properly recorded in the designated systems.
• Handle customer inquiries, requests, and complaints professionally and escalate issues when necessary.
• Maintain accurate records of sales activities and customer interactions.
• Ensure products are displayed according to company standards and maintain branch appearance.
• Follow all company policies, procedures, compliance requirements, and security guidelines.
• Stay updated on gold market trends, product updates, and promotional campaigns.
• Participate in training sessions and continuous development programs.
• Support branch operations and perform additional duties assigned by management.

Previous experience in retail or sales is preferredStrong communication and selling skills Presentable with a professional attitudeAbility to work in shifts and on weekends