IT Agent

Review diagnostics and assess the functionality and efficiency of systemsImplement security measuresMonitor security certificates and company compliance of requirementsOffer technical support to company staff and troubleshoot computer problemsInstall and update company software and hardware as neededAnticipate and report the cost of replacing or updating computer items

Bachelor’s degree in Information Technology, Computer Science, or a related field4–6 years of demonstrable experience in technical support, network administration, or IT helpdesk roles.Networking & Security: Understanding of network administration protocols (TCP/IP, DNS, DHCP), firewalls, data privacy principles, and cybersecurity best practices.